Terms and Conditions
Welcome to www.ningthi.com
Last updated on Oct 24th 2022
These terms and conditions outline the rules and regulations for the use of Ningthi's Website, located at https://www.ningthi.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use www.ningthi.com if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
This terms and conditions doc include for these three platform
The Ningthi Delivery Service provides a smooth connection between Business-owners/shop-owners/any-individuals and delivery agents.
Business-owners/shop-owners/any-individuals owners can use our Ningthi Order Delivery platform (seller.ningthi.com), You can register and login to Ningthi platform and place orders for your partial delivery in our service areas. Our Ningthi staff will assign your placed order to our nearest Ningthi Delivery Executive. You can check the status of the order.
Business-owners/shop-owners/any-individuals owners can book delivery service order through call or whatsapp or email
“Business-owners/Seller-vendors/shop-owners/any-individuals” will be termed as Ningthi Order Delivery Platform Users.
Cookies
We employ the use of cookies. By accessing www.ningthi.com, you agreed to use cookies in agreement with the Ningthi's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Ningthi and/or its licensors own the intellectual property rights for all material on www.ningthi.com. All intellectual property rights are reserved. You may access this from www.ningthi.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from www.ningthi.com
Sell, rent or sub-license material from www.ningthi.com
Reproduce, duplicate or copy material from www.ningthi.com
Redistribute content from www.ningthi.com
This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Ningthi does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Ningthi,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Ningthi shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Ningthi reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Ningthi a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Ningthi; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to Ningthi. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Ningthi's logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
Please read Privacy Policy
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer and Instructions
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Seller-Vendors/Individuals
Cancellation & Refund Policy
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
LAMZING TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end.
This should be reported within the same day of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service or contact the seller/merchant/vendor within the same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the LAMZING TECHNOLOGIES PRIVATE LIMITED, it will take 3-5 days for the refund to be processed to the end customer.
Shipping & Delivery Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
LAMZING TECHNOLOGIES PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-2 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on [email protected]
Delivery Booking time and delivery service time for local:
If you book the delivery order before 1 PM then Pickup and drop service time will be between 1 PM and 5 PM - Same day delivery
If you book the delivery order after 1 PM then pickup and drop service time will be in next day morning (7AM - 12 Noon) - Next day delivery
There may be Instant delivery service but not sure, it will depend on agents. Extra charge may be added to normal charge. - Instant Delivery
Note: For point 1 and 2 if our delivery services are not congested or some of our agents are free then Ningthi can give Same day delivery.
Instruction for Seller-Vendors/Individuals Ningthi Order Delivery Platform:-
Users need to Sign up the Ningthi Order Delivery Web platform to avail this Service.
During the process Users need to provide the following details:
Name of Shop/ Name of the User
Proof of Age and Address (Adhar card or driving license)
Location of Shop/Business
Phone number
Valid email address
After the sign up process, users can login and create the order based on the type of Packages.
Users need to read and accept the terms and conditions of Ningthi before signup and create the order.
Signup and login:
Users should give the self valid user information during the signup. If any misuse of other data shall be taken responsibility by the user in case of any legal action.
Order Creation/placing order:
User should select the valid package type, based on the package item the user wants to deliver.
Users should give the valid information for order (pickup point address, drop point address, item details etc.)
User will get the amount to be paid for order delivery before submitting the order. Users have to pay the given amount.
Or
Users can order through phone call or whatsapp text or email.
Delivery service charge info:
Our delivery charge will depend on your package type. We have different package type category
See our pricing info base on package category click here.
Delivery Partners / Delivery agents
Our Ningthi staff will assign the multiple orders or single orders (for picking up and dropping packages) at one time to the Ningthi Delivery Executive. Using the Ningthi Delivery app and giving delivery service will help you to earn money in your free time or you can do it on a full time basis.
Instruction to follow by DE:-
DAs needs to download and use our Android/iOS app to sign up and avail this service.
During the sign up process DAs need to provide the following details:
1. Full Name, address and other information.
2. Proof of Age and Address (Scan photo copy of Adhar card)
3. Type of Vehicle to be used (photo of vehicle with vehicle no)
4. Vehicle Registration Details (Scan copy of Vehicle registration card)
5. Driver’s License Details (Scan copy of Driving License)
6. Phone Number
After the signup process, the Ningthi team will verify the details. Upon verification the company will update the verification status to the DAs.
DAs may be required to visit the office for verification.
Only those verified DAs can obtain delivery jobs.
DAs will use the Ningthi Delivery Android/iOS app to receive delivery tasks allocated by Ningthi Staffs.
DAs need to set availability status on the app, if status is on, DA will get notified when a task is allocated by Ningthi Staff, or gets direct assignment from the SOs.
DAs will get the task details on their screen, viz. Pickup location, drop location, distance in km, Delivery Mode, fair approximation etc.
DAs Time to track and every update status on Ningthi Delivery app:
DAs should update the following status on DE apps.
Order assigned → Order accept/Cancel → Way to pick up location → Reach the exact location of pickup point (time counter started for waiting time) → Order package picking up from seller → Way to drop location → Delivered the parcel.
Accept the task or decline the task.
If accepted:
Before picking up the package, take a picture of the package (3 to 4 photos of different angles) and acknowledge the status of the package condition.
If the package condition is okay, proceed to the drop location.
Upon arrival at the drop location, scan the QR code or OTP from the customer, and also take a picture(2 to 3 photos) of the delivered product.
Upon successful delivery DA will receive the payment (there will be payout circle by Weekly or monthly or days)
If declined:
There may be deduction of some amount (Rs 2 to Rs 10 - may change time to time) of each order during the payout.
For emergency cancellations within the phase of “after picking up the package and on the way to delivery”:
Should be reported earlier (using app or phone call to Ningthi support service) and then the package should be handed over to the Pickup source or in the Ningthi Office.
DELIVERY PARTNER TERMS AND CONDITIONS
APPLICABILITY OF DELIVERY PARTNER T&C
These Delivery Partner T&C together with the Agreement shall form the complete understanding between the Parties. By accepting these Delivery Partner T&C, You acknowledge and agree to the Delivery Partner T&C and Ningthi policies that Ningthi makes applicable to You from time to time, to the fullest extent possible.
Unless defined herein, the words, phrases and capitalized terms, which are contained or referred to in these Delivery Partner T&C, shall be construed as having the meaning thereby attributed to them in the Agreement.
SERVICE AND CHARGES
When the delivery partner gets the order then he/she will know the amount (may be Rs 25 or Rs 30 or Rs 40 - will change time to time) for complete delivery. Ningthi will payout the amount on a day or weekly basis.
There will be a rating given by Customer or Ningthi. For every complete order delivery in time, DE will get a good rating from the Ningthi side. If DE has Good rating there will be a chance to get more orders.
Ningthi will not provide any extra charge or fuel charge.
PENALTY
If DE cancels the order there will be a penalty to deduct Rs 2 (changeable charge) during the payout for his total sum.
There will be a time tracking process by ningthi once the order is assigned to DE.
Time to track DE: Order assigned → Order accept/Cancel → Way to pick up location → Reach the exact location of pickup point (time counter started for waiting time) → Order package picking up from seller → Way to drop location → Delivered the parcel.
Within the flow of every process above, if DE cancels the order there will be a penalty Rs 2 (changeable charge) during the payout for his total sum.
If Ningthi finds any irregularities or negligence or theft or destroying parcel items in service, there will be termination or temporary suspension or may take legal action for any DE based on warning (for some condition) given prior to DE.
OBLIGATIONS OF DELIVERY PARTNER
OBLIGATIONS OF NINGTHI
DELIVERY PARTNER INFORMATION
TERMINATION
RELATIONSHIP OF THE PARTIES
AMENDMENT
MISCELLANEOUS
Terms of Use for Ninghti Delivery Partners
REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE
Users need to be at least 18 years old and a resident of Manipur to register for and use the Service.
If you are a user who signs up for the Service, you will create a personalized account which includes a unique username and a password or personal phone number to access the Service and to receive messages from the Company.
You agree to notify us immediately of any unauthorized use of your password and/or account.
The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name, password and/or account.
USE RESTRICTIONS
Your permission to use the Service is conditioned upon the following use, posting and conduct restrictions:
You agree that you will not under any circumstances:
Access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service,
Collect or harvest any personal data of any user of the Site or the Service
Distribute any part or parts of the Service without our explicit written permission
Use the Service for any unlawful purpose or for the promotion of illegal activities;
Attempt to, or harass, abuse or harm another person or group;
Use another user’s account without permission;
Intentionally allow another user to access your account;
Provide false or inaccurate information when registering an account;
Interfere or attempt to interfere with the proper functioning of the Service;
Make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
Bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;
Circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or
Publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.
WARRANTY DISCLAIMER
THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE SERVICE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.
LIMITATION OF DAMAGES; RELEASE
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SITE, THE SERVICE, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.
If you have a dispute with one or more users, a restaurant or a merchant of a product or service that you review using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
If you are a California resident using the Service, you may specifically waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
MODIFICATION OF TERMS OF USE
We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.
GENERAL TERMS
If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.
You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
These Terms of Use and your use of the Site are governed by the federal laws of India and the laws of the Manipur State without regard to conflict of law provisions.
We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS.
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